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Returns - Revocation

Free exchange and return policy
All items purchased from the BREE Online Store can be returned free of charge within 14 days, without giving any reason, to the following address:

Germany:
BREE Collection GmbH
Online Store
Return shipment: Your customer number / order number
BREE Collection GmbH
Paul Dessau Str.8, Casa O, 4th.floor
D-22761 Hamburgo
Germany

Please request your individual and free return label by sending an email to [email protected] with the subject Return Label and Receipt Number.

Please also note that returned goods must be in a condition that corresponds to normal use for the purpose of inspecting the goods – such as would be usual in a shop for trying on – and must be provided with the original label. In the event of deterioration of the goods due to further use, we reserve the right to demand compensation.

Please also refer to the return instructions in section 2 below.
We cannot offer a direct exchange, please place another order in the BREE Online Store.
Items that you have purchased in a retail store cannot be accepted for exchange in the online store. Please contact the respective retailer.

2. right of withdrawal
Cancellation policy
Right of withdrawal

You have the right to revoke your contractual declaration in text form within fourteen days without stating any reasons. The revocation period is 14 days from the day on which you or a third party named to you, who is not the carrier, have taken possession of the last goods / merchandise. In order to exercise your right of withdrawal, you must inform us by means of a clear declaration (e.g. letter sent by post, fax or e-mail) of your decision to withdraw from this contract. The declaration of revocation can also be made by returning the goods without any additional explanation within the aforementioned revocation period.

Your declaration of revocation or the return of the goods must be sent to us at:

Your declaration of revocation to:
BREE Collection GmbH
BREE Online Store
Paul Dessau Str.8, House O, 4th floor
D-22761 Hamburg
Germany
Phone: +49 (0) 40 69 63 255 – 30
[email protected]

Return the goods to:
BREE Collection GmbH
Paul Dessau Str.8, Casa O, 4º andar
D-22761 Hamburgo
Germany

In the event that you wish to inform us of your decision to withdraw from this contract by means of a clear declaration of withdrawal, you can use the attached model withdrawal form for this purpose. The use of the cancellation form is not mandatory. The revocation can also be made informally by a simple declaration to us (see above).
In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation to us or to send the goods to us.

Consequences of the revocation

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs – with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us – without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract or the returned goods. For this repayment, we will use the same means of payment that you used for the original payment transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods. The earlier point in time is decisive for this.

You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract to:

BREE Collection GmbH
BREE Online Store
Paul Dessau Str.8, House O, 4th floor
D-22761 Hamburg, Germany

Phone: +49 (0) 40 69 63 255 – 30
[email protected]

To return the goods to us or to hand them over to us.
The revocation period shall be deemed to have been observed if you send the goods before the expiry of a period of fourteen days. We shall bear the costs and the risk of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for checking the condition, properties and functioning of the goods.

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