Returns - Revocation

1. Free right of exchange and return

All articles purchased in the BREE online store can be returned to the following address within 14 days free of charge without stating reasons:

Germany:

BREE Collection GmbH
Online-Store

Retourensendung: your customer / order number
Gerberstraße 3
D-30916 Isernhagen

Please request your individual and free return label by sending an e-mail to BREEonlinestore@BREE.dequoting 'Return label' and the document number in the subject line. You should also note that returned goods must be in a condition corresponding to that of normal handling for the purpose of checking the goods - such as would be normal when trying on the goods in a shop - and must bear the original label. We reserve the right to demand compensation for lost value if the goods are in a poorer condition on account of further use. 
You should also pay attention to the returns policy in section 2 below.

We are unable to offer a direct exchange, please place a further order in the BREE online shop. 

Articles purchased in retail stores cannot be accepted for replacement in the online shop. Please contact the appropriate dealer.

2. Right of revocation

Revocation instructions
Right of revocation

You have the right to revoke your contractual declaration within fourteen days in text form without giving any reasons. The period of revocation is 14 days starting from the day on which you or a third party indicated by you (whom is not the carrier), acquires physical possession of the goods. In order to exercise your right of revocation, you must inform us of your decision to revoke this contract by means of an express declaration (for example by post, registered letter, fax or email). The declaration of revocation can also take place by means of return of the goods without an additional notice within the named revocation deadline.

Your declaration of revocation or return of the goods should be addressed to us at:

BREE Collection GmbH
BREE Online Store
Gerberstraße 3
D-30916 Isernhagen
Germany
Telephone: +49 (0) 40 69 63 255 - 30*
Fax: +49 (0) 40 69 63 255 - 90*
BREEonlinestore@bree.de

In case you wish to inform us of your decision to revoke the contract by means of an express declaration of revocation, you can use the attached sample revocation form. The use of the revocation form is not mandatory. The revocation can also take place by means of a simple informal declaration addressed to us.

In respect of compliance with the revocation deadline, it will suffice if you forward the notice of the right of revocation or the goods to us before the expiry of the revocation deadline.

Consequences of revocation
Should you revoke this contract, we will immediately return all payments which we have received from you, including delivery costs (excluding any additional costs which may be due to you having chosen a different type of delivery than the low cost standard delivery offered by us) and at the latest within 14 days of the date on which the notice of your revocation of this contract or the returned goods were received by us. For this refund, we will use the same means of payment as you used in the original payment transaction, unless another payment method has been expressly agreed with you. On no account will you be charged any fees in connection with this refund. We shall be entitled to withhold payment of the refund until we have taken return receipt of the goods or until you have provided proof that you have returned the items. The respective earlier time shall be decisive in this respect.
You must return or hand over the goods immediately and at the latest within 14 days of the day on which you informed us of the revocation of the contract. The address is as follows:

BREE Collection GmbH
Online Store
Gerberstraße 3
D-30916 Isernhagen
Germany

The deadline will have been complied with if you dispatch the goods before expiry of the 14 day deadline. We will bear the costs and risks of the return of the goods. You will only be responsible for any reduction in value of the goods if this reduction in value results from handling by you which is not necessary to ascertain the quality, properties and functioning of the goods.

End of the returns policy

DOWNLOADS 
German BREE revocation form in .pdf-format
English BREE revocation form in .pdf-format